SENSATION TRAVEL

After booking a Sensation Travel package, you'll receive an order confirmation by email. This confirmation is your proof of booking. You'll also need this confirmation letter to check in at your hotel and for collecting all other documents (eg. event tickets). Please be sure to bring a valid Passport or ID-card.

SENSATION MERCHANDISE

Products listed in the webshop are delivered within seven working days.

SHIPPING YOUR ORDER

Our shipments are handled by TNT Post and TNT Post Parcel Service. Orders are sent in parcels if they do not fit through the letterbox. TNT Post is most effective when delivering to a home address.

SHIPPING DELAY

If you have received the shipping confirmation, but have not yet received the order, it is best to wait a couple of working days. In exceptional cases, TNT Post may take several days rather than 24 hours to deliver an order. Still haven't received your order 3 working days after receiving the shipping confirmation? Then please contact our customer service desk. Please state the order number in your e-mail or keep it to hand when filling in the contact form so we can help you as quickly as possible.